Your phone,
answered.
Every single time.
The average local business misses 27% of its calls — and most of those callers dial a competitor instead of leaving a voicemail. Relay picks up in under two seconds, books the job, and texts you the details before the caller hangs up.
Built for the businesses that live on the phone
- Auto repair
- Dental & medical
- HVAC & plumbing
- Salons & spas
- Home services
The call you just missed cost you $350.
Nobody leaves a voicemail anymore. They hang up and call the next shop on the list — and you never find out it happened.
of calls to local businesses are never answered
Industry average
walks out the door on an average day
1.5 missed jobs × $350
gone by the end of the year
$525 × 365 days
What are missed calls costing you?
Four sliders. Your real numbers, not ours.
- Calls a month520
- You miss 27% of them140
- 25% of those would book35
- At $350 a job, that's$12,250
- Less Relay, at $799 a month−$799
That's $135,912 in year one, after the $1,500 setup fee.
Counts only the calls you miss today — Relay answers those. Everything above is your own estimate, so treat it as a sketch, not a quote.
From ring to booked — automatically.
You keep your number. You keep your calendar. Nothing about how you work changes.
-
01
A customer calls your existing number
We forward your line — same number on your truck, your signage, your Google listing. Ring your desk first if you want; Relay only picks up what you don't.
0 seconds -
02
Relay answers in under two seconds
A natural voice trained on your services, your hours, your pricing and the twenty questions you answer every day. It interrupts politely, handles accents, and never sounds like a phone tree.
2 seconds -
03
The appointment is written into your calendar
Live availability from Google Calendar, Jobber, Housecall Pro or your shop software. No double bookings, no callbacks, no sticky notes.
~90 seconds -
04
You get a text with everything that matters
Name, number, vehicle or service, what they need and when they're coming — plus a link to the full recording and transcript. Anything Relay can't handle rings straight through to you.
Instant
Old way vs. Relay
Answers 9 to 5, weekdays onlyVoicemail nights, weekends, holidaysOne call at a time, then busy signal$2,500+ a month, plus payroll taxWeeks to hire, then weeks to trainQuits, and you start over
- 24/7/365, no exceptions
- Every call answered, every time
- 10 simultaneous calls, no queue
- $799 a month, flat
- Live in 7 days, trained on day one
- Gets better every month
- 10calls at once
- <2spickup time
- 7 daysto live
More than a voice that picks up
Trained on your business, not a script
We load your services, hours, pricing, service area, brands you work on and the questions you're sick of answering. Relay quotes accurately, sets expectations, and knows when to say "let me have the owner call you back." It doesn't invent a price it can't honor.
After-hours capture
Roughly a third of inbound calls land outside business hours. Those are the ones your competitors are also missing.
Full transcripts & recordings
Every call searchable, with a summary at the top. Settle disputes, coach your team, spot what people keep asking for.
Books into your calendar
Google Calendar, Jobber, Housecall Pro, Calendly and most shop management systems. Real availability, no double bookings.
Spam and robocalls filtered
Warranty scams and solar cold-callers get screened out before they ever reach your phone or your text log.
Human handoff, whenever it matters
Angry customer? Complicated warranty question? A caller who just asks for a person? Relay transfers the call live to whoever's on shift — or takes a detailed message and pages you if nobody picks up. It knows the limits of what it should handle, which is the part most AI receptionists get wrong.
Owners who stopped losing calls
"We were sending 30 calls a week to voicemail without knowing it. First month on Relay we booked 22 jobs that would have just vanished."
"I stopped taking my phone to my kid's games. That's the honest review. It handles the after-hours stuff better than I did at 9pm."
"My front desk was drowning. Now Relay takes the routine bookings and she handles the patients who are actually standing there."
Simple. Transparent. Fast.
One setup fee, one monthly rate. No per-minute billing, no surprise overages.
Setup
- Full build, trained on your business
- Calendar & software integration
- Voice selection & script tuning
- Number porting or forwarding
- Live in 7 days, guaranteed
Monthly
- Unlimited calls and minutes
- Up to 10 calls at the same time
- Recordings, transcripts & summaries
- Live human handoff included
- Monthly reporting & tuning
- Cancel any time, keep your number
No long-term contract. If Relay doesn't book more jobs than it costs in your first 60 days, we'll refund the setup fee.
The things owners ask us first
Will my customers know it's not a person?
Most don't notice, and Relay never pretends to be human if it's asked directly — it says it's the shop's virtual assistant. In practice callers care about one thing: somebody picked up and solved their problem. If you'd rather disclose it up front, we'll script that into the greeting.
Do I have to change my phone number?
No. We forward your existing line, so the number on your signs, trucks and Google listing stays exactly as it is. You can also have it ring your desk for 3–4 rings first, and Relay only takes what you don't pick up.
What happens if it can't answer something?
It hands off. During hours, it transfers the call live to whoever's on shift. After hours, it takes a detailed message and texts you immediately — and for anything you flag as urgent, it will call you directly. Relay is built to say "let me get you the right person" rather than guess.
How long does setup actually take?
Seven days from your kickoff call to going live, and about 90 minutes of your time total: one call to walk through your services and pricing, and one to review the voice before it goes live. We do the rest.
What if it books someone into a slot I can't cover?
Relay reads live availability from your calendar and only offers slots that are genuinely open, with whatever buffer rules you set — bay capacity, job duration by service type, blackout days. If your calendar says you're full, it offers the next real opening or takes a callback request.
Is it locked to one industry?
No. It works anywhere the phone is how you get work: auto repair, dental and medical, HVAC, plumbing, roofing, salons, law offices, veterinary. The build is customized per business, so the vocabulary and intake questions match what you actually do.
What about recordings and privacy?
Calls are recorded and transcribed for your dashboard, with the disclosure your state requires built into the greeting. Data is encrypted in transit and at rest, and you can delete any recording — or turn recording off entirely — from the dashboard.
Can I cancel?
Any time, no notice period and no cancellation fee. Your number is yours — we release the forwarding and it goes right back to ringing wherever you want.
Every day you wait is another $525 gone.
Tell us about your business and we'll show you exactly what Relay would have said to the last ten calls you missed. Takes fifteen minutes.
Book a 15-minute call
We'll call you back within one business hour.
Rather just talk? (415) 555-0148